- \n
- \u0110\u1ea7u ca, nh\u1eadn danh s\u00e1ch ph\u00f2ng c\u1ea7n l\u00e0m v\u1ec7 sinh v\u00e0 ch\u00eca kh\u00f3a ph\u00f2ng t\u1eeb th\u01b0 k\u00fd bu\u1ed3ng ho\u1eb7c gi\u00e1m s\u00e1t ca.<\/li>\n
- V\u00e0o kho chu\u1ea9n b\u1ecb c\u00e1c trang thi\u1ebft b\u1ecb, d\u1ee5ng c\u1ee5, \u0111\u1ed3 v\u1ea3i c\u1ea7n thi\u1ebft ph\u1ee5c v\u1ee5 qu\u00e1 tr\u00ecnh l\u00e0m ph\u00f2ng.<\/li>\n
- Th\u1ef1c hi\u1ec7n quy tr\u00ecnh l\u00e0m ph\u00f2ng theo ti\u00eau chu\u1ea9n c\u1ee7a kh\u00e1ch s\u1ea1n. T\u00f9y thu\u1ed9c v\u00e0o t\u1eebng lo\u1ea1i ph\u00f2ng kh\u00e1c nhau: ph\u00f2ng tr\u1ed1ng b\u1ea9n, ph\u00f2ng tr\u1ed1ng s\u1ea1ch, ph\u00f2ng kh\u00e1ch \u0111ang \u1edf, ph\u00f2ng VIP.<\/li>\n
- Trong qu\u00e1 tr\u00ecnh l\u00e0m ph\u00f2ng kh\u00e1ch, n\u1ebfu ph\u00e1t hi\u1ec7n \u0111\u1ed3 v\u1eadt kh\u00e1ch \u0111\u1ec3 qu\u00ean. Th\u1ef1c hi\u1ec7n quy tr\u00ecnh x\u1eed l\u00fd \u0111\u1ed3 th\u1ea5t l\u1ea1c trong kh\u00e1ch s\u1ea1n.<\/li>\n
- \u200bS\u1eb5n s\u00e0ng cung c\u1ea5p th\u00f4ng tin v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 trong kh\u00e1ch s\u1ea1n. Th\u00f4ng tin du l\u1ecbch \u0111\u1ecba ph\u01b0\u01a1ng khi kh\u00e1ch h\u1ecfi.<\/li>\n
- B\u00e0n giao ch\u00eca kh\u00f3a ph\u00f2ng cho gi\u00e1m s\u00e1t ca\/ th\u01b0 k\u00fd bu\u1ed3ng sau khi xong vi\u1ec7c.
![\"C\u00f4ng](\"http:\/\/lotushotel.vn\/wp-content\/uploads\/2021\/01\/cong-viec-cua-nhan-vien-buong-phong-phai-lam-ve-sinh-phong-khach.jpg\")
<\/li>\n<\/ul>\nC\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng th\u1ef1c hi\u1ec7n v\u1ec7 sinh ph\u00f2ng kh\u00e1ch theo l\u1ecbch<\/em><\/span><\/h3>\n
Ki\u1ec3m tra ph\u00f2ng kh\u00e1ch check-out<\/h2>\n
- \n
- Khi kh\u00e1ch l\u00e0m th\u1ee7 t\u1ee5c check-out tr\u1ea3 ph\u00f2ng. Nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng c\u00f3 nhi\u1ec7m v\u1ee5 ki\u1ec3m tra mini bar ph\u00f2ng kh\u00e1ch, t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng c\u1ee7a c\u00e1c thi\u1ebft b\u1ecb.<\/li>\n
- Cung c\u1ea5p trung th\u1ef1c c\u00e1c th\u00f4ng tin ki\u1ec3m tra cho nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ec3 x\u1eed l\u00fd check-out c\u1ee7a kh\u00e1ch.<\/li>\n<\/ul>\n
![\"C\u00f4ng](\"http:\/\/lotushotel.vn\/wp-content\/uploads\/2021\/01\/cong-viec-cua-nhan-vien-buong-phong-kiem-tra-khi-cach-tra-phong.jpg\")
<\/p>\nC\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng ki\u1ec3m tra khi kh\u00e1ch tr\u1ea3 ph\u00f2ng<\/em><\/span><\/h3>\n
X\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh<\/h2>\n
- \n
- V\u1edbi nh\u1eefng ph\u00f2ng kh\u00e1ch treo bi\u1ec3n \u201cXin \u0111\u1eebng l\u00e0m phi\u1ec1n! (Do not Disturb!) qu\u00e1 l\u00e2u. V\u01b0\u1ee3t khung gi\u1edd quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng ph\u1ea3i b\u00e1o c\u00e1o ngay v\u1edbi gi\u00e1m s\u00e1t ca tr\u1ef1c \u0111\u1ec3 x\u1eed l\u00fd k\u1ecbp th\u1eddi.<\/li>\n
- N\u1ebfu ph\u00e1t hi\u1ec7n kh\u00e1ch b\u1ecb th\u01b0\u01a1ng, \u0111au \u1ed1m\u2026 trong ph\u00f2ng. Nh\u00e2n vi\u00ean bu\u1ed3ng b\u00e1o c\u00e1o cho gi\u00e1m s\u00e1t ca li\u00ean h\u1ec7 nh\u00e2n vi\u00ean y t\u1ebf h\u1ed7 tr\u1ee3 x\u1eed l\u00fd. \u0110\u01b0a kh\u00e1ch \u0111\u1ebfn b\u1ec7nh vi\u1ec7n trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft. Ch\u1ee7 \u0111\u1ed9ng th\u0103m h\u1ecfi t\u00ecnh h\u00ecnh s\u1ee9c kh\u1ecfe c\u1ee7a kh\u00e1ch.<\/li>\n
- Gi\u00fap \u0111\u1ee1 kh\u00e1ch t\u00ecm ch\u00eca kh\u00f3a, \u0111\u1ed3 th\u1ea5t l\u1ea1c.<\/li>\n
- Ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c nh\u00e2n vi\u00ean, b\u1ed9 ph\u1eadn kh\u00e1c trong kh\u00e1ch s\u1ea1n x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh nh\u01b0: kh\u00e1ch b\u1ecb m\u1ea5t tr\u1ed9m, h\u1ecfa ho\u1ea1n\u2026<\/li>\n<\/ul>\n
![\"C\u00f4ng](\"http:\/\/lotushotel.vn\/wp-content\/uploads\/2021\/01\/cong-viec-cua-nhan-vien-buong-phong-xu-li-cac-tinh-huong-phat-sinh.jpg\")
<\/p>\nC\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh<\/em><\/span><\/h3>\n
Nh\u1eadn \u2013 tr\u1ea3 \u0111\u1ed3 gi\u1eb7t l\u00e0 c\u1ee7a kh\u00e1ch<\/h2>\n
- \n
- Th\u1ef1c hi\u1ec7n thu nh\u1eadn \u0111\u1ed3 gi\u1eb7t l\u00e0 c\u1ee7a kh\u00e1ch theo khung gi\u1edd quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. Ki\u1ec3m tra \u0111\u1ed3 c\u1ea7n gi\u1eb7t – \u0111\u1ea3m b\u1ea3o ghi \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft v\u00e0o phi\u1ebfu gi\u1eb7t l\u00e0. L\u01b0u \u00fd c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t c\u1ee7a kh\u00e1ch.<\/li>\n
- Th\u1ef1c hi\u1ec7n quy tr\u00ecnh giao \u0111\u1ed3 c\u1ee7a kh\u00e1ch cho nh\u00e2n vi\u00ean gi\u1eb7t l\u00e0 c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n
- \u0110\u1ebfn gi\u1edd quy \u0111\u1ecbnh, nh\u1eadn l\u1ea1i \u0111\u1ed3 \u0111\u00e3 gi\u1eb7t t\u1eeb nh\u00e2n vi\u00ean gi\u1eb7t l\u00e0 v\u00e0 giao tr\u1ea3 cho kh\u00e1ch theo \u0111\u00fang s\u1ed1 ph\u00f2ng.<\/li>\n
- Chuy\u1ec3n li\u00ean phi\u1ebfu gi\u1eb7t l\u00e0 cho th\u01b0 k\u00fd bu\u1ed3ng qu\u1ea3n l\u00fd. V\u00e0 b\u00e0n giao cho nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n t\u00ednh ph\u00ed gi\u1eb7t l\u00e0 khi kh\u00e1ch l\u00e0m th\u1ee7 t\u1ee5c check-out.<\/li>\n<\/ul>\n
![\"Khi](\"http:\/\/lotushotel.vn\/wp-content\/uploads\/2021\/01\/cong-viec-cua-nhan-vien-buong-phong-tra-do-giat-cua-khach.jpg\")
<\/p>\nNh\u1eadn tr\u1ea3 \u0111\u1ed3 gi\u1eb7t c\u1ee7a kh\u00e1ch khi kh\u00e1ch c\u00f3 nhu c\u1ea7u<\/em><\/span><\/h3>\n
>>> Xem th\u00eam:\u00a0T\u1ea7m quan tr\u1ecdng c\u1ee7a kinh doanh kh\u00e1ch s\u1ea1n<\/a>;\u00a0T\u1ea7m quan tr\u1ecdng c\u1ee7a F&B trong kh\u00e1ch s\u1ea1n<\/a><\/p>\n
C\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c<\/h2>\n
- \n
- Cu\u1ed1i ca l\u00e0m vi\u1ec7c, th\u1ef1c hi\u1ec7n vi\u1ec7c v\u1ec7 sinh c\u00e1c trang thi\u1ebft b\u1ecb, d\u1ee5ng c\u1ee5 ph\u1ee5c v\u1ee5 c\u00f4ng vi\u1ec7c d\u1ecdn ph\u00f2ng. B\u1ea3o qu\u1ea3n \u0111\u00fang c\u00e1ch, \u0111\u00fang n\u01a1i quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n
- Ph\u1ed1i h\u1ee3p v\u1edbi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n, nh\u00e2n vi\u00ean h\u00e0nh l\u00fd h\u1ed7 tr\u1ee3 kh\u00e1ch chuy\u1ec3n ph\u00f2ng theo y\u00eau c\u1ea7u.<\/li>\n
- \u0110\u1ec1 cao tinh th\u1ea7n c\u1ea3nh gi\u00e1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 an ninh, an to\u00e0n trong kh\u00e1ch s\u1ea1n.<\/li>\n
- Tham gia c\u00e1c cu\u1ed9c h\u1ecdp \u0111\u1ecbnh k\u1ef3\/ \u0111\u1ed9t xu\u1ea5t c\u1ee7a b\u1ed9 ph\u1eadn. Ch\u1ee7 \u0111\u1ed9ng \u0111\u1ec1 xu\u1ea5t c\u00e1c gi\u1ea3i ph\u00e1p n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng.<\/li>\n
- Nhi\u1ec7t t\u00ecnh tham gia c\u00e1c kh\u00f3a hu\u1ea5n luy\u1ec7n, n\u00e2ng cao tr\u00ecnh \u0111\u1ed9 khi \u0111\u01b0\u1ee3c kh\u00e1ch s\u1ea1n t\u1ea1o \u0111i\u1ec1u ki\u1ec7n.<\/li>\n
- Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn bu\u1ed3ng.<\/li>\n<\/ul>\n
![\"Nh\u1eadn](\"http:\/\/lotushotel.vn\/wp-content\/uploads\/2021\/01\/cong-viec-cua-nhan-vien-buong-phong-thuc-hien-cac-cong-viec-khac-theo-yeu-cau-cua-quan-ly.jpg\")
<\/p>\nKhi c\u00f3 y\u00eau c\u1ea7u t\u1eeb qu\u1ea3n l\u00fd ho\u1eb7c nhu c\u1ea7u d\u1ecdn ph\u00f2ng c\u1ee7a kh\u00e1ch th\u00ec s\u1ebd s\u1eafp x\u1ebfp d\u1ecdn d\u1eb9p<\/em><\/span><\/h3>\n
M\u1ecdi th\u00f4ng tin chi ti\u1ebft h\u00e3y li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u00e0 h\u1ed7 tr\u1ee3 t\u1eadn t\u00ecnh nh\u1ea5t.<\/p>\n
Purple Lotus Hotel<\/strong><\/p>\n
Hotline:<\/strong> 0902 056 389
\nAddress:<\/strong> 232 Tr\u01b0\u1eddng Chinh, P. T\u00e2n B\u00ecnh, Th\u00e0nh ph\u1ed1 H\u1ea3i D\u01b0\u01a1ng
\nEmail:<\/strong>\u00a0lotushotel.com.vn@gmail.com
\nFacebook:<\/strong> Purple Lotus Hotel<\/a><\/span>
\nWebsite:<\/strong> Lotus Hotel<\/a><\/p>","protected":false},"excerpt":{"rendered":"C\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng l\u00e0 \u0111\u1ea3m nh\u1eadn vai tr\u00f2 mang \u0111\u1ebfn h\u00ecnh \u1ea3nh s\u1ea1ch s\u1ebd, tho\u00e1ng m\u00e1t cho nh\u1eefng c\u0103n ph\u00f2ng trong kh\u00e1ch s\u1ea1n. C\u00f4ng vi\u1ec7c n\u00e0y t\u01b0\u1edfng ch\u1eebng nh\u01b0 nh\u1eb9 nh\u00e0ng nh\u01b0ng y\u00eau c\u1ea7u nh\u00e2n vi\u00ean ph\u1ea3i c\u00f3 s\u1ee9c kh\u1ecfe t\u1ed1t m\u1edbi \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c. Lotus Hotel […]\n","protected":false},"author":1,"featured_media":623,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chua-phan-loai"],"_links":{"self":[{"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/posts\/619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/comments?post=619"}],"version-history":[{"count":0,"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/posts\/619\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/media\/623"}],"wp:attachment":[{"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/media?parent=619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/categories?post=619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lotushotel.vn\/en\/wp-json\/wp\/v2\/tags?post=619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}